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Order Processing: a. Once your order is placed and payment is successfully processed, we will begin processing it within [number of days] business days. Orders placed on weekends or holidays will be processed on the next business day. b. Please ensure that the shipping address provided during checkout is accurate and complete. We will not be responsible for any delays or delivery issues due to incorrect or incomplete address information.
Shipping Methods: a. We offer shipping services through reputable carriers to ensure safe and timely delivery of your order. b. The available shipping options and carriers will be displayed during the checkout process. You can select the preferred shipping method based on your location and requirements.
Shipping Costs: a. Shipping costs are calculated based on the destination, weight, and dimensions of the package, as well as the selected shipping method. b. The exact shipping cost will be displayed during the checkout process before you confirm your order.
Delivery Time: a. The estimated delivery time will depend on the shipping method selected and the destination of your order. b. Please note that the estimated delivery times are provided by the carrier and are not guaranteed. Delays may occur due to unforeseen circumstances, such as customs clearance procedures or weather conditions.
International Shipping: a. We offer international shipping to select countries. However, please be aware that customs duties, taxes, and import fees may be imposed by the destination country. These additional charges are the responsibility of the customer and are not included in the product or shipping costs. b. International delivery times may vary significantly due to customs clearance processes and local postal services. Please allow extra time for international shipments to reach their destination.
Order Tracking: a. Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if applicable. You can use the provided tracking number to monitor the progress of your shipment.
Undeliverable Packages: a. In the event that a package is undeliverable due to an incorrect or incomplete address provided by the customer, refusal of delivery, or failure to collect the package from the carrier’s designated location, it may be returned to us. b. If a package is returned as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply in such cases.
Please note that the shipping policy outlined above is subject to change without prior notice. Any updates or modifications will be reflected on our website.
If you have any questions or concerns regarding our shipping policy, please contact our customer support team for assistance.